With your headset attached, press the glowing “Xbox” button; Navigate to the “System” tab; Select “Audio” Adjust the “Headset chat mixer” option. I have a wireless headset so I can’t unplug and plug it in. This happened to me last week. Update the firmware on your controller. Check the chat mixer option from Xbox settings if the other person’s voice can’t be heard with the headset. 7 comments ... dollars for them to "fix" it (which just makes it worse) and end up having to buy a new one and lose all my stuff. Did this resolve the issue? Edit: i ask this because people dont realize they cant use the mixer with chat headsets. Which worked fine with adapter and old controller. Chat mixer stuck on Party chat only. Check the Xbox Live Service Status here! I can't go to the slider either, soooooo I don't know what to do. To do this: Please help I wanna play but this is stopping me from having the experience. When setting up a headset with an Xbox One and the Speaker audio options are grayed out and can't be selected, make sure to uncheck the box Using HDMI or optical audio headset. ... An Xbox Insider is anyone willing to lend their voice to help shape the future of Xbox. If you have a mixer plugged in you can’t change these settings. With your headset attached, press the glowing “Xbox” button; Navigate to the “System” tab; Select “Audio” Adjust the “Headset chat mixer” option. No LED = unmuted (or the headset is turned off!) ], Press J to jump to the feed. An Xbox Insider is anyone willing to lend their voice to help shape the future of Xbox. On your Xbox one controller double tap the Xbox button Scroll to the settings icon. Red LED = muted. I tried my hold headphones with a wire and they were able to change the chat mixer, but that didn’t matter because once I reconnected the wireless headset, it went back to what it was before. I can't use a headset, the chat mixer gets gray color and I can't hear anything. If using an Afterglow controller, adjust the audio mix according to the instructions in your manual. If your active game or app becomes quiet or inaudible when you're using Kinect in party chat or on a Skype call, your Chat mixer may be set to focus only on the conversation. So basically I just wasted $150 on an xbox headset? Press the Xbox Button while in the Xbox … I cant remember im not home but i can normally change it to how i like. I can't change the chat mixer, so I can't hear my game, only people. ... HyperX - Cloud Alpha S Wired 7.1 Surround Sound Gaming Headset for PC with Chat Mixer and Adjustable Bass - Blue/Black. Doesnt let me change headset chat mixer... Unsolved. To report your issue, please first do the following: On Xbox One, file a bug from the console (https://xbox.com/reportaproblem). Looks like it's the difference between CTIA and OMTP not that I can see a physical difference. Unplug the headset from the MixAmp and plug it directly into a smartphone. If by chance you changed to a wireless headset you slide the chat mixer settings. Play. Thanks. The XBOX should recognize the LVL1 headset as a communicator and therefore a chat headset ONLY. But if it does not then there are ways to adjust the audio to get you chat only. I can't afford a new one and cycling through the same five apps gets boring after a while. If I've tried three different wired headsets (including generic wired headphones from the dollar store) into the 3.5mm jack on the controller, and it still doesn't work, is it safe to assume my controller is defective and needs replacing? After reporting your problem, fully restart the console (hold down Xbox button, select Restart console from the power menu). Party chat only controllers and I mean VERY slowly is unchecked, the options under Speaker audio will available. 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